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Faq's



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Question:

1. Is it only tartan carpet & rugs you supply
We stock all types of carpeting, plain, patterned from different manufacturers such as Stoddards, Gaskells, Ryulux etc.

Answered By: Admin

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2. do you do hall runners?
yes, we can make runners to any size you require, with or without a border and we also have plain, patterned ready made runners, would it be tartan or other?

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3. What are the maximum size Tartan rugs available? I am interested in putting wall to wall tartan in my new office space.
We can make to any size required, either a rug or a fitted carpet, phone for details

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4. Do you offer a carpet binding service and if so at what price per foot?
yes we offer a carpet binding service from £3.00 per LM, we also seam narrow width carpets to any size required.

Answered By: Carole

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5. Do you have suppliers in Australia for your tartan carpets?
Thank you for your enquiry, we do not have suppliers in Australia but we deliver our tartan carpeting all over the World. contact us with your requirements.

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6. Do you ship to the United States or do you work with any distributers in the US? If so, how long does it generally take and what do the shipping charges run for a 6x9 rug?
We ship all over the World and to the United States on a regular basis, shipping charges depend on length and weight of the carpet,contact us with your sizes for costings.

Answered By: Carole (IT Administrator)

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7. Is there any minimum ordering quantity for your tartan carpets?
No minimum ordering quantity for our stock designs, we have over 50 designs available from stock.

Answered By: Admin

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8. My Clan tartan is not on your list, can you make it for me?
Yes we can make tartan carpets to order except where copyright prevents us, contact us with your requirements.

Answered By: Admin

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9. We have a 18ft x 6ft hallway, can you supply us for the size we require in one piece.
Yes we can cut the width you require in the one piece and you would only be charged for the size you need.

Answered By: Admin

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10. I have loose fiiting carpets in my Caravan and want to repace them. I can cut the carpet to the unusal shape required, ican you bind the edges OK? Do i need to buy the carpet from yourselves or can I bring my own in?
Yes if you can cut out the carpet templete and we can bind the edges for you, this takes roughly a day or two to get done.

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11. Can one order rug samples? Is there a minimum or maximum number you will ship? What is the cost? How long will it take for me to receive my samples? Can I receive a sample of a tartan that you would not normally carry? Thank you. Karen
Yes we can send you some samples of our tartan carpeting, we have over 60 designs available from stock. If you are looking for a non-stock design we can also make to order, contact us for more details.

Answered By: carole

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12. Do you sell Flotex carpets and carpet tiles?
Yes we sell the full range of Flotex carpets and carpet tiles, our factory showroom is open Monday - Saturday, 9am to 5pm or give us a call with the design you are looking for!!

Answered By: carole (IT Administrator)

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13. Is there a stockist of your tartan rugs in Southeast of England??
We supply direct from our premises in Scotland and deliver all over the World, please let me know your requirements, thank you.

Answered By: Carole

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14. Are your tartan rugs woven or are they pile?
Our tartan carpets are woven axminster

Answered By: admin

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15. Dear Sir or Madam,

Do you ship to Germany, what is the cost for shipping in that case and how long does it take? Or do you work with any distributers in Germany?

Thank you very much, Rose
Yes we deliver to Germany, once we have your sizes and delivery address we shop around for the best price for delivery as we have to calculate volumetric weight and length.

Answered By: Admin

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